Try obtaining a new air file from the application author

You can get the contents of the install log using the following steps:. Mac OS X. Select System. Select all, and then copy and paste into a text file.

Common Installation Problems. The Adobe AIR installer doesn't display a window when launched. After hitting enter, you will be prompted for your login password. Installation takes a few minutes. Look for output similar to the following:. Using Finder, navigate to your Applications folder and look for a file not a folder named "Adobe".

If one exists, rename or delete it. Run the following commands:. See other installation problems. This error may occur because of a corrupt download of the install files or the installer is on a network location. Technical Support. Esri Support app 4. Take advantage of our 8 new features with this new version. Learn more. Close and Don't Remind. Back to results.

If that doesn't work, try the following. If it does, delete the application's folder. For example, if you are having trouble updating the Habi Makeover app, delete the Habi Makeover folder. Correct the date and time if it not current. Make sure you have the latest version of the Adobe AIR runtime installed. Now try installing your app again If that still doesn't work, download the app's air file to do a manual install.

For odd installation errors, keep in mind that Chrome uses a version of Flash that does not support AIR badge installation. Copied the file locally, and installation proceeded normally. Stack Overflow for Teams — Collaborate and share knowledge with a private group. Create a free Team What is Teams? Collectives on Stack Overflow. Learn more. Installing of Adobe Air file fails with "file damaged" Ask Question. Asked 12 years, 5 months ago. Active 5 years, 5 months ago.

Viewed 14k times. Adobe Air brings following exception: The application could not be installed because the AIR file is damaged.

Please add the different reasons which may lead to this error. Add a comment.